Shipping & Return Policy – Zade Decors

We aim to deliver your products safely and on time. This policy covers our shipping timelines and return process.

1. Shipping Information

  • Orders are typically processed within 2–4 business days.

  • Standard delivery time is 5–10 business days, depending on your location.

  • Once shipped, you will receive tracking details via SMS or email.

  • We currently ship across India. For international shipping, please contact us.

2. Shipping Charges

  • Shipping is free on orders above a certain value (as mentioned on the site).

  • For orders below that amount, a nominal shipping fee may apply, shown at checkout.

3. Return Policy

Returns are accepted under the following conditions:

  • Only for products that are damaged, defective, or incorrect.

  • The return request must be raised within 48 hours of delivery.

  • The product must be unused, in original condition, and with all tags & packaging intact.

4. Return Process

  • Contact us with your order ID, reason for return, and photos/videos of the product.

  • Once approved, we will guide you through the return procedure.

  • After inspection, a replacement or refund will be provided.

5. Exceptions

  • No returns for personalized/custom products.

  • No returns or exchanges for slight color variations due to lighting or screen display differences.

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