Refund Policy – Zade Decors
At Zade Decors, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.
1. Eligibility for Refund
- The product received is defective, damaged, or different from what was ordered.
- The issue is reported within 48 hours of delivery.
- You provide clear photos/videos of the unboxing and the issue.
2. Non-Refundable Items
Refunds will not be provided for:
- Custom or personalized items.
- Products damaged due to misuse or improper handling.
- Returns requested after 48 hours of delivery.
- Minor color or design variations due to screen differences.
3. Refund Process
Once your return request is approved:
- You may be asked to ship the product back, or we may arrange a reverse pickup.
- After inspecting the returned item, we will process your refund to your original payment method within 7–10 working days.
4. How to Request a Refund
To initiate a refund:
- Email : zade7decor@gmail.com with your order ID, issue description, and images/videos.
- You can also call us at +91 8979252770 for assistance.
"Creating modern and inviting spaces for busy families." "Specializing in minimalist design for small spaces." "Your go-to for sustainable and stylish home decor." "Turning dream homes into reality with - ZADE DECORS
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